Privacy

Who we are

We are the business named on this website, and we are responsible for the personal information you give us. You can contact us using the email or phone number at the bottom of this page.

What we collect

Your name, email address and, if you give it, your phone number. Your bookings, attendance, class credits, passes and memberships. Payment records (what you bought, when and how much). Card details go straight to Stripe; we never see or store them. Your health questionnaire (PAR-Q), and anything you tell us about injuries, medical conditions, medication or pregnancy, which we may note on your record.

Why we use it

To take and manage your bookings, send you login links, confirmations and news of changes to classes you have booked, and keep the financial records the law requires. We use your health information only to help you exercise safely, and only with your explicit consent, which you give when you complete the PAR-Q. You can withdraw that consent at any time, but we may then not be able to let you take part.

Who we share it with

Stripe (card payments and memberships), Brevo (sending our emails), and Google, whose map appears on class pages: loading a page with a map sends your internet address to Google, and Google may set its own cookies. Stripe and Brevo may process data outside the UK under safeguards approved by UK law. Our website runs on our own server. We never sell your information, and we will not send you marketing without your permission.

If you register interest

If you leave your name and email to hear when classes start, we use them only to email you about Fit Force classes opening, and only because you ticked the box to agree. Every email has an unsubscribe link, and unsubscribing deletes your details straight away. Otherwise we delete the list within 12 months of classes starting.

Cookies

We use only essential cookies, to keep you logged in and to show short messages on screen. We do not use tracking or advertising cookies.

How long we keep it

Booking and payment records for 6 years, for tax purposes. Your PAR-Q and health notes while you are a customer and for 3 years after your last class, then we delete them. Login links expire after 30 minutes.

Your rights

You can ask to see, correct or delete your information, or object to how we use it, by contacting us. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).